Getting Started with Online Banking

I have my IBAN, but don't have letters to enable me to register for Online Banking

If you know the IBAN of your KBC Account then you can register and activate online, for Online Banking. 

  • Click here to get started with registering online, for Online Banking.
  • You will need to know the last 8 Digits of your IBAN and the answers to your security questions. Follow the steps on screen and your Online User ID will be displayed to you on screen.
  • You are then prompted to choose your activation method, Online or Mobile. If you want Online Banking, choose Online
  • If Online is chosen you will be posted a Physical Digital key, an activation code and your User ID. Once you receive these via post, login to Online Banking and enter your User ID, choose Physical Digital Key, and enter your activation code. You will then be logged into Online Banking where you will be able to view your accounts
  • Dont want to wait on the post? Why not register for Mobile Banking, this is the fastest way to get access straight away to your accounts online.

I don't have Online Banking, but I have received letters with my activation details

You have received two letters containing your 10 digit User ID, Activation code and Physical Digital key. You can activate online, for Online Banking.

  • Click here to activate your Online Banking access
  • Follow the instructions in Online Banking and enter the details required
  • You will need following information, your 10 Digit User ID, Activation Code, Digital key serial number and security information
  • Once you have successfully completed these steps, your Online Banking access will now be activated. You will be able to view your accounts

I don't have my IBAN and never got my letters

In order to Register and Activate your Online Banking, you will need your 10 digit User ID and Activation Code. If you havent received these by post, please call us on 1800 93 92 44 and a KBC Agent can arrange to have them posted to you.

If you need access right away, why not consider Mobile Banking?

Important Information

For reference please read the Terms and Conditions (pdf, 424 KB) for online and mobile banking.