2017 Annual Report

Building customer experiences through innovation

2017 was a landmark year for KBC in Ireland as we became a core market within KBC Group. Our focus today is on delivering innovative firsts to the Irish market with solutions to make finance easier and better value for consumers. Over the past year we were delighted to reach a milestone with over a quarter of a million customers that are now ‘experiencing the bank of you’.

KBC Bank Ireland will be the customer-centric bank of the future where digitalisation will support a great customer experience…We believe Ireland is a sound and attractive market which presents opportunities and in which we wish to play a more active role. It provides diversification to our operations in Western and Central Europe.
 
Johan Thijs, KBC Group CEO, February 20172016 Annual Report