What if I forget my PIN?

If you have forgotten your pin, did you know that you can use the KBC App to request a PIN reminder?

Simply log in, go to card services and you will see PIN reminder. You can also phone our 24 hour card services helpline on 1800 936 287 or 353 1 634 79 63

Get in touch


You’ll get us on the phone  Monday, Tuesday, Wednesday and Friday 9am to 5.15pm and Thursdays 9am to 8pm.. So you can contact us at a time that fits around you.

Need a hand?


Check out our help centre. For everything from forms & downloads to online & mobile support, we've got it covered.