Existing Customer Hub
Changes to our Personal Banking Terms & Conditions become effective for existing customers on 29th of July, 2022.
We have some Frequently Asked Questions below, which may help you understand the changes.
We are updating the Terms & Conditions to allow us to potentially apply negative interest rates in the future.
If a decision is made to apply negative interest rates, we will provide you with 60 days’ notice by text, email, letter or through our Digital Services. We have updated the interest rate change notice period clause, to reflect this change. In this communication we will clearly outline:
- what the rates will be, and
- the circumstances in which negative rates will apply.
e.g. which Deposit Accounts are subject to negative rates and at what balance the negative rates will begin to apply.
You’ll find the latest Deposit Account Rates here.