Breadcrumb

Setting up & Deleting Standing Orders and Direct Debits

Need to set up a new Standing Order or delete an existing one? Looking to manage your Direct Debits? 

We've put together a step by step guide to help you manage your Standing Orders and Direct Debits through the Mobile App and Online Banking.

Please Note: Regular/ Extra Regular Saver accounts cannot be funded by Direct Debit.

Standing Orders - Mobile App

Follow the steps below to set up a new Standing Order on your account:

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Step 1:
From your App Dashboard tap into the Transfers section of the App. Tap on 'Standing Orders' at the bottom of the screen to see existing Standing Orders or Add a new one.

Step 2:
To add a new Standing Order tap on the plus icon at the top right of your screen.

Step 3:
You will then need to add in the details of your Standing Order:

  • Recipient (where is the Standing Order being sent to?)

  • Amount

  • Recipient Reference

  • Frequency

  • Start Date

  • End Date (this field is optional)

Tip: by tapping on 'New Recipient' you have the option to add a new IBAN manually

Once you have added all of the required details you will be shown a summary and asked to authorise the new Standing Order by entering your 6 digital PIN.

Need to delete a Standing Order? No problem, take a look at the steps below:

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Step 1:
From your App Dashboard tap into the Transfers section of the App. Tap on 'Standing Orders' at the bottom of the screen to see your existing Standing Orders. 

Step 2:
Tap on the Standing Order that you want to delete, this will open up a summary of your Standing Order. To delete this Standind Order tap on the bin icon at the top right of your screen. 

Step 3: 
You will be asked to confirm that you want to delete this Standing Order.  Once you have confirmed you will see a success message confirming that your Standing Order has been deleted successfully. 

Standing Orders - Online Banking

Follow the steps below to set up a new Standing Order on your account:

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Step 1:
From your Dashboard click into the Transfers section from the blue menu on the left of your screen. Click on 'Standing Orders' to see existing Standing Orders or Add a new one.

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Step 2:
To add a new Standing Order click on the 'Add a new Standing Order' button

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Step 3:
You will then need to add in the details of your Standing Order:

  • Recipient (where is the Standing Order being sent to?)

  • Amount

  • Recipient Reference

  • Frequency

  • Start Date

  • End Date (this field is optional)

Tip: by tapping on 'New Recipient' you have the option to add a new IBAN

Once you have added all of the required details you will be asked to authorise the new Standing Order using a code from your physical or digital key.

Need to delete an existing Standing Order? Follow the steps below:

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Step 1:
From your Dashboard click into the Transfers section from the blue menu on the left of your screen. Click on 'Standing Orders' to see existing Standing Orders. 

Step 2:
You see that each Standing Order has a red 'X' button. 

Step 3: 
To delete your Standing Order click on the red 'X' . You will be asked to confirm you want to delete, once you confirm the Standing Order will be deleteda and no longer appear in the list.

Direct Debits

Through the Mobile App you can view and delete Direct Debits set up on your KBC Current Account.

Please Note: Regular/ Extra Regular Saver accounts cannot be funded by Direct Debit. 

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To view and delete Direct Debit on your Account follow the steps below:

Step 1:
From your App Dashboard tap into the Transfers section of the App. Tap on 'Direct Debits' at the bottom of the screen to see existing Direct Debits. 

Step 2: 
Tap on the Direct Debit you would like to delete and a summary screen will open. 

Step 3:
Tap on the bin icon at the top right of your screen. A warning message will be shown and you will be asked to confirm you want to delete. Once you have confirmed with your 6 digit PIN, a succes message will show and the Direct Debit will no longer appear in the list.