At KBC Bank Ireland we are committed to protecting our customers from fraud and other online security threats. While we may contact you to discuss the operation of your account we will never contact you and ask for your personal banking details - like account numbers, PIN and other login details.
Never disclose your personal banking login or other details in response to any unsolicited request. It is your responsibility to ensure that you keep your personal banking login details safe. You should never disclose data over the internet unless you have satisfied yourself as to the security of the related technology/encryption.
We use a variety of security measures, including a Digital Key to assist in maintaining the confidentiality of your personal information. Your personal information is stored behind firewalls and other security controls, and is only accessible by a limited number of people who are required to keep the information confidential.
Reporting a Fraud
If you see a suspicious transaction on your debit or credit card, call our Card Security Team on 1800 93 62 87
Phishing, Smishing and Vishing
If you receive any calls, voicemail, texts or emails purporting to be from KBC and asking for log-in or account details, please report them to:
firstname.lastname@example.org or 1800 93 92 44
Alternatively contact your nearest Hub.
Should you have any queries in relation to this please contact our customer support team on 1800 92 93 44.