• When will I receive my certificate of interest?

• When will I receive my deposit statement?

• I have a fixed term account which is no longer available to new customers, what will happen to my account when it matures?

• I have an account which is no longer available to new customers, where can I find the information on the interest rate & the account terms and conditions?

• Does KBC Bank Ireland accept funds from a Charity?

• Does KBC Bank Ireland accept Business Deposits?

• Why is the interest explanation note on some statements appearing differently?

• Why, in some cases, are multiple debit and credit entries appearing on my account statement?

• What is the meaning of V/D on my account statement?

• What is a Credit Rating?

• What if my application or documentation is incomplete?

• How is interest paid?

• How is interest calculated?

• What is AER?

• How are interest rates quoted?