Lost/Stolen Cards

You can report a card lost or stolen and order a replacement card through the KBC app by simply tapping the card image and selecting the Lost/Stolen button.

Your replacement card will be available to use immediately in your digital wallet, or you can load the card to your digital wallet if you have not already done so.

Lost/Stolen card reporting on KBC Mobile Banking app

You can also phone our 24 hour helpline on 1800 936 287 or 353 1 634 79 63