KBC Investments

Investments Download Booklet

Here's what you need to know

We've put together some useful tips and frequently asked questions for you.

What's happening?
KBC Investment Accounts are not moving to Bank of Ireland. Your Investment Fund will be automatically redeemed at a date in the future and your account will be closed. You can, of course, choose to redeem your investment at any time before this date. You can monitor the performance of your investment in the KBC App or check fund prices at kbc.ie In the meantime, we are here to help you with any queries about your Investment Account.
What to expect...
If you have not already redeemed your Investment Account, we will write to let you know the date your investment will be automatically redeemed. We will write to you providing you with at least 60 days’ notice of the automatic redemption date. You will receive a Pre-Trade Pack in advance of the automatic redemption with information specific to the trades that will be placed
What you need to do...
You can redeem your KBC Investment Funds at any time between now and the automatic redemption date subject to a cut-off point (you will get at least 60 days’ notice). You can do this using the KBC App or at your local KBC Hub. If you choose not to take any action, any money that you have currently invested will remain invested until automatic redemption. Remember, while you remain invested there is always a risk of market volatility. Make sure your contact details are correct and up to date so we can keep you informed about your Investment Fund. Please consider that when your investment account has been closed, you will no longer be able to access your My Documents folder in the KBC App. You may wish to download and save your documents for future reference e.g., statements, tax confirmations. If you do not have the KBC App, you can contact us to request your documents. For more information on the Ex Gratia payment see our FAQs below.

Guide to Next Steps


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How do I redeem my account?

You can download the KBC Ireland mobile banking app from your app store and complete the following steps:

  •  Download the App from your app store
  • Give us a call on 1800 93 92 44 to get your activation code by text
  • Once you have your activation code click on ‘Activate my App’
  • Enter your User ID and activation code
  • We will then ask you to enter information such as your name, date of birth and mother’s maiden name. Once all the fields are complete click 'Continue'.
  • Create your PIN to start banking

We have also put together a handy video to show you step by step on how to redeem in the KBC Mobile app.

Investments Help Hub

What's changing?

Are you an existing customer? We've put together some useful information for you to help you prepare for the changes ahead.

Your Investment


Important Things to Know

Once your investment is redeemed and settled, the redemption value of your fund will be lodged into your linked account. Depending on the fund, this may be paid gross or after Exit Tax has been deducted. We will remind you of your tax obligations where applicable.

Based on the overall market performance, the value of the fund could be more or less than the amount you initially invested.

There are no exit fees on redemption of your investment fund.

Whether you redeem your Investment Fund voluntarily or it is redeemed automatically, we will make an ex-gratia payment of 1% of the redemption value to your linked account, in recognition of any inconvenience caused.

Your linked account must remain open until both your redemption value and your ex-gratia payments have been credited.

If your linked account is a deposit or current account, you should be aware that the Deposit Guarantee Scheme guarantees your eligible deposits up to €100,000 per financial institution. Should your total balance on deposit exceed €100,000 after you redeem your investment (including any funds held in a current account), amounts above €100,000 will no longer be covered.

Top FAQs


Are you an existing customer and need some additional support? Check out our FAQs:

What Net Asset Value (NAV) price will I get when I redeem my Investment Funds?

As per our Investment Funds Terms & Conditions and standard process, the NAV price will be that of the next business date after the trade is placed. This will apply for both voluntary redemptions and automatic redemption. You will not be charged an exit fee. Based on the overall market performance, the value of the fund could be more or less than the amount you initially invested.

Do I need to pay tax after my investment fund has been redeemed (voluntarily or automatically)?

Any gains in your fund will be subject to exit tax at the prevailing rate. Exit tax is deducted at source only for our Irish based SIVEK Medium/ExpertEase Funds. It is the responsibility of the customer to declare a tax obligation for our Belgian Offshore based Funds.

When will my redemption funds and ex-gratia payments be received into my linked account?

Redemption trades (voluntarily placed or automatically redeemed) will be subject to the standard settlement process. Depending on your fund, it may take up to 6 working days for your funds to be credited to your linked account. Your ex-gratia payment will be credited within 4 weeks of the settlement date.

Will I receive a final closing statement after my account has been closed?

Yes, all regulatory documents including Quarterly Statements, Tax Statements, Fees & Charges Statements will be issued after your account has been closed.

I don’t have any Investment Funds with KBC Bank Ireland but received a letter from KBC – why are you writing to me?

Whilst you may not have completed an investment trade or may have redeemed your holding your account has not been fully closed. If you wish to close your account, please contact us on 1800 93 92 44.

When will I be required to redeem all of my Investment Funds?

Should the Binding Agreement with Bank of Ireland receive ministerial approval, your Investment Fund will be automatically redeemed at a future date. This date will be confirmed in advance and you will receive further communications from us providing you with at least 60 days’ notice of this date. Should you wish to you can also redeem your account at any time.

What is an ex-gratia payment and who is eligible for the payment?

An ex gratia payment is a voluntary payment made as a goodwill gesture without the giver having or recognising any liability or legal obligation to make such a payment. All investment customers as at the automatic redemption date (date to be confirmed) and any customers who voluntarily redeemed since the 16th April 2021 are eligible for this payment. The 16th of April 2021 is the date KBC Bank Ireland announced the Memorandum of Understanding with Bank of Ireland.

I redeemed my investment before the 16th April, am I eligible for the ex-gratia payment?

No – only customers who redeemed on or after the 16th April 2021 are eligible as this is the date KBC Bank Ireland announced the Memorandum of Understanding with Bank of Ireland.

 

Existing Customers

Our Funds


Take a look at your funds and their performance.
 

Keep up to date


Stay up to date with current market trands through our 'Investor News' section.

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Important Information about your Investment

Important Legal and Regulatory Information

Tax Obligations - Investing gives you tax obligations. 

KBC Bank Ireland plc is a distributor of funds managed by KBC Fund Management Ltd and KBC Asset Management NV.

KBC Bank Ireland plc and KBC Fund Management Ltd are regulated by the Central Bank of Ireland.

KBC Asset Management NV is authorised in Belgium and regulated by the Belgian Financial Services and Markets Authority (FSMA).

KBC Bank Ireland plc is a distributor of funds managed by KBC Fund Management Ltd and KBC Asset Management NV. KBC Bank Ireland plc and KBC Fund Management Ltd are regulated by the Central Bank of Ireland. KBC Asset Management NV is authorised in Belgium and regulated by the Belgian Financial Services and Markets Authority (FSMA).

Warning: These funds may be affected by changes in currency rates.
Warning: The value of your investments may go down as well as up.
Warning: Past Performance is not a reliable guide to future performance.
Warning: If you invest in this product you may lose some or all of the money you invest.