It's your Mortgage Day!
On your old phone:
Login to your KBC App on your old phone
From the main menu select 'Security' and then the option to "switch device".
(If you want to continue using the KBC App on your old phone, choose "activate device" instead)
Enter your 6 digit PIN to generate a new activation code
Download the App onto your new phone and click on 'Activate my app'
Click on 'I have an activation code and follow the steps.
You will need:
Your User ID
Mother's Maiden Name
Create a 6 digit PIN to complete your activation