Existing Customer Hub
We have a range of financial measures to support customers who are facing financial difficulties as a result of the Coronavirus.
As we navigate the rapidly evolving Covid-19 crisis, KBC Bank Ireland is focused on supporting employees and continuing to deliver the best outcomes for customers.
Protecting employees has been a key focus for KBC whose digital focused platform ensured 90 percent of all employees have been working from home since the outset of the pandemic.
KBC is working with the Central Bank of Ireland, Government and the Banking and Payments Federation of Ireland (BPFI) to deliver a range of measures to support customers who have been financially impacted by the pandemic.
Fraudsters may send messages that look like they come from your bank. KBC will never text, send emails or call a customer looking for their confidential banking details including your card number and one time password .
If you need support please call us on 1800 93 92 44.
Customers can continue to contact us through our normal channels with any queries they may have.
New customers -1800 51 52 53
Existing customers - 1800 93 92 44
Debit & credit card lost/stolen - 1800 93 62 87
Mortgage payments (24hr line) -1800 93 70 40
If calling us from overseas:
New customers (Int'l) - +353 1 664 6666
Existing customers (Int'l) - +353 1 664 6100
Arrears support - 0818 93 02 35
Mortgage payments (Int'l) -+353 1 664 6446