Important Update on Payment Breaks

We have put supports in place for our customers impacted by Covid-19.

The European Banking Authority (EBA) deadline for applications is 30th September 2020. This means that all applications must be received by KBC on or before the 30th September so please don’t delay.
If you have contacted us to say you would like to avail of a payment break but have not completed your request with one of our team over the phone it is essential that you contact us as soon as possible. You must complete a checklist over the phone with a member of our team. Please contact us on 1850 93 02 35 and speak with one of our agents to complete your application.
It is possible to put in place an arrangement for a future date (i.e. a payment break can start in December 2020); but the latest possible end date for any arrangement is 31st March 2021. This means that if you avail of a start date later than the 1st of October, you can only avail of a shorter payment break, ending in March 2021 at the latest.
Example: If your application is completed and approved before the 30th of September for the arrangement to start in December; then the maximum term available for your COVID-19 arrangement would be 4 months (ending in March 2021).
Following the 30th September deadline, while you may not be eligible for a COVID-19 payment break we have a range of solutions to support customers experiencing financial difficulty. You can find out more here Mortgage Support Section. Please be aware that availing of these solutions would have a negative impact on your credit record with the Irish Credit Bureau (ICB)/Central Credit Register (CCR), which could limit your ability to access credit in future.  If you want to talk to someone about these solutions, you can call us on 1850 93 02 35.

For more information about coming off a payment break, check out this guide