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Brexit and your KBC bank accounts

We have been continuously monitoring the situation and evolving our plans to ensure we are ready for Brexit.

A dedicated team remains in place and we expect to continue to provide our customers with the same level of service as normal.
 
We will update this page with any further relevant information over the coming weeks.

On this FAQ I have made some changes to a few for timeliness. New versions of the responses below:


 

Brexit FAQs

  • We don’t expect there to be any changes for KBC customers who are resident in Republic of Ireland. We will continue to monitor the situation.
  • Yes, you will continue to be able to use your cards in the UK as normal.
  • There is no change to the Non-Euro Transaction fees that will apply to your account.
    The following transaction fees currently apply when you use your KBC Debit Card in a Non-Euro currency:

    • Cash Withdrawal Fee [ATM] - 3.50% of transaction value (min €3.17, max €11.43)
    • Using a debit card for purchases in foreign currency (POS) - 1.75% of transaction value (min €0.46, max €11.43

    MasterCard Foreign Exchange rates will apply for any transactions carried out on your debit card (which can be found on www.mastercard.com)

  • From the 1st January 2021 electronic payments coming from the UK need to contain the Debtor Address. UK Banks are aware of this requirement and it is our expectation that payments will continue to operate as normal.
  • We have made the necessary changes to ensure payments to UK Banks will be unaffected. You do not need to take any action
  • We have no plans to make any changes to our published Fees & Charges as a result of Brexit. Should we make any changes in future, we will provide 60 days’ advance notice in line Consumer Protection guidelines.
  • There will be no change to how you use your KBC card to make purchases online as a result of Brexit.
  • From the 1st January 2021 SEPA Direct Debits originating from the UK need to include the full debtor address details in the Direct Debit request. Otherwise we are obligated to reject them as per regulations. If you encounter this issue please contact your direct debit provider, to advise them they have not included your full address details in the Direct Debit request. The company with whom you hold the direct debit will need to update their records in order for it to be processed successfully.
  • Yes. There is no change to how your accounts will operate. Deposit customers will continue to be protected by the Irish Deposit Guarantee Scheme.
  • Deposit customers will continue to be protected by the Irish Deposit Guarantee Scheme.
  • Current Accounts will no longer be available to UK residents. Deposit accounts remain available to Irish residents only.
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1800 93 92 44