Important Customer Notice

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Important Customer Notice

KBC Bank Ireland would like to draw your attention to some important information.
Read Update

KBC Pensions

Pensions Download Booklet

Here's what you need to know

We've put together some useful tips and frequently asked questions for you.

Customer Update
KBC Life and Pensions (KBC L&P) previously wrote to customers to advise that their PRSA fund value would need to transfer to another approved pension provider by providing an instruction to KBC L&P by the 28/04/2023 and where an instruction was not received PRSA fund values would transfer to Bank of Ireland Life.
Transfer to a nominated pension provider as instructed by customers
The transfer of your pension value to an approved pension provider of your choice has now been completed. The surrender value and latest Tax Certificate were issued to you by email following the transfer.
Transfer to Bank of Ireland Life
KBCL&P have now surrendered your PRSA and automatically transferred PRSA fund values to a new PRSA with Bank of Ireland Life. The surrender value and the most recent Tax Certificate were issued to you by post on the 6th of June 2023. If you have any questions about the transfer of your PRSA or about your PRSA generally, please contact Bank of Ireland Life’s Customer Service Team at KBC2BIL-INDPRSA@bankofirelandlife.ie. Alternatively, you can find answers to some frequently asked questions at www.boi.com/KBCPRSA.

Pensions Help Hub

What's changing?

We've put together some useful information for you.

Top FAQs


Check out our FAQs

Who can I contact about my PRSA? 

You can now contact Bank of Ireland Life by emailing KBC2BIL-INDPRSA@bankofirelandlife.ie

What kind of PRSA am I invested in with Bank of Ireland Life?

Bank of Ireland Life sent you details of their PRSA in March 2023. Bank of Ireland Life will send you your PRSA policy documents which may include the policy conditions, policy schedule and a statement of reasonable projection.

How will I receive my documents?   

You will receive all your documents for your new Bank of Ireland Life PRSA by post at the postal address provided by KBC.

I have not received anything from Bank of Ireland Life?

If you have not received your new policy documents  from Bank of Ireland Life please contact them by emailing KBC2BIL-INDPRSA@bankofirelandlife.ie

I want to make a complaint. Who can I contact?      

You can find more about making a complaint here: Make a complaint - KBC

Table of Fund Prices

Lifestyle PRSA Fund Prices

Fund Name: Fund Price at 04/05/2023:

1 month
performance at 04/05/2023:

3 month performance at
04/05/2023:
6 month performance at 04/05/2023: 12 month performance at
04/05/2023:
YTD performance at 01/01/2022:
MyAutoinvest equity funds

€1,311.90

-0.89%

-2.78% 0.52% -6.04% -10.17%
MyAutoinvest bond funds €847.71 0.28% -0.40% 2.37% -5.25% -12.63%
MyAutoinvest cash funds €986.74 0.16% 0.41% 0.58% -0.11% -0.63%
             

LifestyleExtra PRSA Fund Prices

Fund Name: Fund Price at 04/05/2023: 1 month
performance at
04/05/2023:

3 month
performance at 04/05/2023:

6 month performance at 04/05/2023: 12 month performance at 04/05/2023: YTD performance at 01/01/2022:
ExpertEase Careful Defence

€996.20

0.18% -0.14% 0.85% -3.37% -8.91%
ExpertEase Balanced Defence €992.97 0.14% -0.60% 0.54% -4.58% -10.88%
ExpertEase Progressive Defence €982.14 0.04% -1.36% 0.21% -6.40% -13.10%
ExpertEase Balanced Approach €1,041.92 -0.13% -2.13%

-0.43%

-7.55% -14.48%
ExpertEase Progressive Approach €1,029.07 -0.03% -2.24%

-0.46%

-7.95% -15.09%
ExpertEase Progressive Opportunity €1,056.33 -0.30% -3.10% -1.21% -9.47% -17.33%
Lifestyle Cash €984.80 0.19% 0.51% 0.79% 0.29% -0.09%

 

 

Get in touch - Retail

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We’re here to help. You’ll get us on the phone Monday, Tuesday, Wednesday and Friday 9am to 5.15pm and Thursdays 9am to 8pm.

Need help or support?

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Important Information

We recommend that all customers take the time to read our KBC Life and Pensions Data Protection Notice and Terms of Business (pdf, 171KB).
 
Read our Remuneration Summary Document (pdf, 73 KB)

  • As an existing PRSA customer you can still:

    • Control your pensions from your smart phone.
    • Have the flexibility to service your PRSA, free of charge or penalties. 
    • Keep track in real time - view your balance and Pension performance anytime.
    • Paper free - see your documents in your app.
  • The Irish branch of KBC Insurance NV, trading as KBC Life and Pensions, is a member of KBC Group. 

    The KBC Group Remuneration Policy is a framework for a sound remuneration practice within KBC Group worldwide in line with the corporate sustainability strategy and considering the European and different national legislations aiming sustainability (including article 5 of  Regulation 2019/2088 on sustainability related disclosures in the financial services sector).
    The KBC Group Remuneration Policy aims to ensure consistency with and to promote sound and effective risk management (e.g. “sustainability” is a specific parameter for the evaluation of KBC Senior Management).

    Furthermore, the KBC Group Remuneration Policy aims to prevent incentives for excessive risk taking and ensures that the payment of variable remuneration is aligned with the long-term interests of KBC Group (e.g. Variable remuneration should not induce risk-taking in excess of the risk appetite of the different entities of the KBC Group and where relevant, be based on risk- and liquidity-adjusted profit, not on gross revenues. Additionally, ex ante and ex post risk adjustments to variable remuneration are possible in order to guarantee the sustainability strategy).

     

Warning: Past performance is not a reliable guide to future performance
Warning: The value of your investments may go down as well as up
Warning: If you invest in these funds you may lose some or all of the money you invest
Warning: These funds may be affected by changes in currency exchange rates

KBC Insurance NV trading as KBC Life and Pensions is authorised by the National Bank of Belgium in Belgium and is regulated by the Central Bank of Ireland for conduct of business rules.

KBC Bank Ireland Plc is tied to KBC Life and Pensions for the distribution of PRSA products to personal customers in the Republic of Ireland. This means that KBC Life and Pensions products are distributed through the nationwide KBC Hub network, by telephone as well as through KBC’s mobile banking platform.

KBC Life and Pensions is a registered business name of KBC Insurance NV in Ireland. Branch registration number 909131.

Registered Office: Sandwith Street, Dublin 2, Ireland