Open Banking FAQs 

• What is Open Banking?

• How do I add an account?

• How many accounts can I add?

• Can I add a joint account?

• Can I view the transactions of my other banks accounts via KBC App?

• How often is my balance refreshed?

• Can I add a Business Account?

• What happens to my personal data when I use this service?

• I haven't revoked my permission to view my Permanent TSB account information, balances and transactions…why has the option to renew my permission been removed?

• How will KBC use my personal information?

• What if my account information, balances or transactions are incorrect?

• Why do I see 'Renew Permission' on my Other Bank Accounts screen?

• Does the permission I give to KBC to access information from my Other Financial Institution expire?

• I don't understand the Permission. Can you please explain in some further detail?

• What happens to my data when I remove the service?

• Can I remove the service? How?

• What does the available balance displayed Include?

• Does the current balance or available balance displayed include pending transactions?

• Does the balance displayed include overdrafts?

• Can I view my Pending Transactions?