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New Transfer Limits

We are introducing new limits to the amount you can transfer to newly-saved payees and once-off payments to recipients (payees you have not saved) via Online Banking/the KBC App. 

This change will come into effect after 23rd July 2022 and we have outlined what this means for you below. 

Please note these changes will not affect your existing payees.

Be Aware of Fraud 
Fraudsters may attempt to exploit the situation by claiming to be from KBC and that you need to register your details or re-register your information. If you experience any suspicious activity - text, email or phone calls - please call our customer service team.

KBC will NEVER request sensitive information like Passcodes or Online Banking details or any code embedded in an SMS over the Phone, by Email or Text. Be aware of fraudulent callers pretending to be from KBC and calling from numbers that may look legitimate. If you receive such a call, hang up and call 1800 93 92 44 for support.

You can find out more about Fraud Prevention here.

What does this mean for me?

Newly added payees/ once-off payments
After 23rd July 2022 the maximum daily amount you will be able to transfer to new-payees and once off recipients (payees you have not saved) is €2,500 per day.

This is a daily limit, so the maximum combined amount you can transfer to new payees/once off recipients is €2,500 per day. 

Example:
You make a one-off transfer of €500 to your friend on Tuesday, who you have not set up as a payee. Later that day, you set up your landlord as a new payee and transfer €2,000. You will now have reached your daily limit of €2,500 for new payees and one off transfers. You will not be able to make any more payments from your account to newly added payees or once off recipients. 

The next day, Wednesday, you will be able to transfer up to €2,500 again to new payees and/or one off transfer. 

As you have saved your landlord as a payee, after 2 days (from when your landlord was added as a payee), you can transfer up to €15,000 per day* to your landlord.

*This is subject to an overall daily limit of €15,000. 


Existing Payees
There is no change to existing payees. The standard daily limit of €15,000 continues to apply.

What if I want to transfer over €2,500?**
If you want to transfer over €2,500 to someone, you will have to add them as a payee and after 2 days you will be able to transfer over €2,500 per day (up to the maximum standard limits). 
Alternatively you can call to one of our Hubs to request a transfer or send us a signed written instruction to Account Servicing, KBC Sandwith Street, Dublin 2.

For further information you can contact our Customer Service Team on  1800 93 92 44

**This only applies to new payees. For any existing payees the standard daily limits apply. 

FAQ

  • We have introduced these changes in order to increase the safety and security of your account. Fraudsters may attempt to exploit the situation by claiming to be from KBC and that you need to register your details or re-register your information. If you experience any suspicious activity - text, email or phone calls - please call our customer service team.

    Remember
    KBC will NEVER request sensitive information like Passcodes or Online Banking details or any code embedded in an SMS over the Phone, by Email or Text. Be aware of fraudulent callers pretending to be from KBC and calling from numbers that may look legitimate. If you receive such a call, hang up and call 1800 93 92 44 for support.

    You can find out more about Fraud Prevention here.
  • The maximum daily amount you will be able to transfer to new payees and recipients (payees you have not saved) is €2,500 per day. This only applies to new payees. The standard limit of €15,000 per day applies to saved payees.
  • No. You can transfer €2,500 per day to new payees and recipients. If you need to transfer over €2500 to someone, you can save them as a payee and after 2 days the standard limit of €15,000 per day will apply. 
  • If you save someone as a payees then after 2 days you will be able to transfer up to €15,000 per day. If you know you need to make transfer over €2,500 in a few days’/ weeks’ time then you should add the person as a payee now and after 2 days you will be able to transfer up to €15,000 per day to that person. 

    Alternatively you can call to one of our Hubs to request a transfer KBC Hub Locations - KBC

    For further information you can contact our Customer Service Team on  1800 93 92 44
  • You can call to one of our Hubs to make a transfer.

    For further information you can contact our Customer Service Team on  1800 93 92 44
  • There is no change to Direct Debits and Standing Orders.