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Popular questions

Answers to the most commonly asked questions we get asked. Hopefully you’ll find the information you’re looking for.
  • The BIC (Bank Identifier Code) is a number unique to each bank which is used when making automated payments.

    The SWIFT or BIC number for KBC Bank Ireland is as following: ICONIE2D
  • Please post an original signed instruction stating your account number and your new address along with a proof of address document, for the new address, to KBC Bank, Sandwith Street, Dublin 2.

    Alternatively, if you are a Sole Account Holder, you can submit a change of address request via your KBC Mobile and Online app where you can also upload a proof of address document.

    When submitting a proof of address document please ensure it meets the below requirements:

    • Document must be dated within the past 6 months

    • Images/documents must be clear and the text legible

    • The following documents are accepted:

    1. Utility/Phone bills – must include your account number

    2. Statement from a regulated bank, building society, credit union or insurance company (except for documents relating to Gadget or Travel insurance) – must include your account number or policy number

    3. Letter from Government body or Department including Revenue Commissioners – must include your PPS number

    Sample Document 

  • Yes, you can make online purchases/payments anywhere you see the Mastercard logo. When you use your card online, you may be asked to fo through the Mastercard Secure process and a one-time password will be sent to your phone.
  • To find out all about our Mobile App and how you get started today check out our Online and Mobile section.

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