Existing Customer Hub
If your query is urgent or is in relation to existing products you can get in touch by calling our Customer Services team on 1800 93 92 44. We are available 7 days a week from 8am to 8pm Monday to Friday and 9am to 5pm on Saturday and Sunday.
If you are sending an email please remember to include your name and phone number.
Customer Services
If you have a general query about your Account or a question about the App or Online banking you can email us at customerservices@kbc.ie.
Mortgage Support
If you are experiening Moratgage repayment difficulties you can email us at: collectionsenquires@kbc.ie
Corporate Treasury
You can email us at fundingteam@kbc.ie
For companies, sole traders or partnerships with an annual turnover of below €3m in the previous financial year please contact our Personal Banking team on 1800 51 52 53
Make a Complaint
You can contact us by email at complaintsteam@kbc.ie or outline the nature of your complaint to us in writing, addressing it to:
KBC Bank Ireland
Complaints and Resolutions Manager
Sandwith Street
Dublin 2
Public Relatoins & Media Queries
You can contact us by email at Marketing@kbc.ie