Important Customer Notice

Scheduled Maintenance is undergoing scheduled maintenance which may affect the performance of the website.

Important Customer Notice

KBC Bank Ireland would like to draw your attention to some important information.
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Please note that we are changing our Contact Centre Customer Service hours.

From Friday 31st March 2023 we will be open Monday, Tuesday, Wednesday and Friday 9am to 5.15pm and Thursdays 9am to 8pm. We will be closed on Saturday and Sunday.

We are making some changes to our Hub network click here for more information.

Give us a call

Have a question? You’ll get us on the phone & on social media 7 days a week from 8am to 8pm Monday to Friday and 9am to 5pm on Saturday and Sunday.

Contact us at a time that fits around you.

Customer Service

Customer Service (Int'l)

Debit & credit card lost/stolen

Mortgage Support

Support for Existing KBC Mortgage Customers - you'll get us on the phone from 9am to 5:30pm, Monday to Friday.

Mortgage payments (24hr line)

Arrears support

Mortgage payments (Int'l)

Business Customers

If you are a Business Banking customer and have a question about your account our team are available from 8am - 6pm, Monday to Friday.

Business Support Team

Business Internet Banking Support

24 hour debit & credit card lost/stolen

Uncashed Refunds

Uncashed Refunds

If you previously received communication from KBC that you are due a refund, but you have not been paid that refund or your refund cheque is stale (i.e. dated more than six months ago), you should contact KBC Customer Services by phone at 1800 93 92 44 (+353 1 664 6100 from abroad) or email to Our team are available 7 days a week from 8am to 8pm Monday to Friday and 9am to 5pm on Saturday and Sunday.

In order to assist our Contact Centre representatives with your refund claim, you should have as much information as possible relating to the actual refund you are claiming (e.g. amount of refund, basis on which the refund was due, date of correspondence from KBC etc.).

Visit a Hub

As of the 10th of March KBC Hubs in Galway, Limerick, Lapps Quay Cork, Wilton Shopping Centre Cork, Waterford, Maynooth, Main Street Swords, Blanchardstown Shopping Centre, College Green Dublin, Baggot Street Dublin and Stillorgan have permanently close. 

Our Grand Canal Dock Hub remains open to help you with your daily banking needs. 

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