Give us a call
Have a question? You’ll get us on the phone & on social media 7 days a week from 8am to 8pm Monday to Friday and 9am to 5pm on Saturday and Sunday.
Contact us at a time that fits around you.
Support for Existing KBC Mortgage Customers - you'll get us on the phone from 9am to 5:30pm, Monday to Friday.
If you are a Business Banking customer and have a question about your account our team are available from 8am - 6pm, Monday to Friday.
If you previously received communication from KBC that you are due a refund, but you have not been paid that refund or your refund cheque is stale (i.e. dated more than six months ago), you should contact KBC Customer Services by phone at 1800 93 92 44 (+353 1 664 6100 from abroad) or email to firstname.lastname@example.org. Our team are available 7 days a week from 8am to 8pm Monday to Friday and 9am to 5pm on Saturday and Sunday.
In order to assist our Contact Centre representatives with your refund claim, you should have as much information as possible relating to the actual refund you are claiming (e.g. amount of refund, basis on which the refund was due, date of correspondence from KBC etc.).