How do I use the KBC Mobile App to access Online Banking?

Have Online Banking open on your PC or alternate device and enter your KBC online ID on the website.
Then choose "Mobile Digital Key Login".

Open the KBC Mobile App on your mobile device:

  • On the login screen, click the option called "Online Banking".
  • Enter and submit your mobile PIN into your Mobile Device.
  • Choose the "Identify" option, then click on the button "Generate".
  • Take the code generated on your mobile device and enter it into the "Digital Key Code" field on the screen of your PC. Click "Continue" to access your Online Banking dashboard.

Get in touch

You’ll get us on the phone 7 days a week from 8am to 8pm Monday to Friday and 9am to 5pm on Saturday and Sunday. So you can contact us at a time that fits around you.

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Check out our help centre. For everything from forms & downloads to online & mobile support, we've got it covered.