Do you need some additional support? Check out our FAQs:
I have a Notice Account. Will the notice period on my account stay the same?
Yes. There will be no change to the notice period on your account.
I have a Regular Saver/Extra Regular Saver, do I need to do anything?
If your account is a KBC Regular Saver Account or Extra Regular Saver Account you will need to set up a direct debit with Bank of Ireland. Please refer to Communication 3 from Bank of Ireland on how to do this and by when. If you currently fund your account by standing order, you will also need to cancel your standing order.
My deposit was introduced by a broker, can he/she speak with BoI on my behalf?
Where your Deposit Account was introduced via a Broker, please note that the Broker relationship did not transfer to Bank of Ireland. Therefore, your Broker will no longer be able to provide instructions on your behalf.
Will I get a 2023 deposit statement from KBC?
You will receive a closing statement from KBC which will include all activity on your Deposit Account from January 2023 to up to the Service Transfer Date.
What does this announcement mean for my Deposit Account?
Your KBC Savings and Deposit Account(s) have moved to Bank of Ireland.
My deposit transferred to Bank of Ireland, will this have an effect on the Deposit Guarantee Scheme eligibility?
Any obligations in respect of the Deposit Guarantee Scheme (“DGS”) have now transferred to Bank of Ireland. The DGS guarantees your eligible deposits up to €100,000 per financial institution. As your deposit has now transferred to Bank of Ireland, should your total balance on deposit with Bank of Ireland exceed €100,000 (including any funds held in a Bank of Ireland Current Account), the amounts above €100,000 will not be covered by the DGS.
I have a Fixed Term Account what will happen when it transfers to Bank of Ireland?
Your Fixed Term Account will transfer with the same maturity date and the amount of interest you will earn will remain the same until that maturity date.
Can I continue to fund my BOI Savings and Deposits from my KBC Current Account?
For now you can continue to fund your accounts as normal. We have sent you a letter giving you at least 6 months’ notice of your Current Account closing and providing you with more details about what’s happening to your Current Account.
Can my broker contact Bank of Ireland?
Where your Deposit Account was introduced via a Broker, please note that the Broker relationship did not transfer to Bank of Ireland. Therefore, your Broker will no longer be able to provide instructions on your behalf.