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Data Access Request

Please see KBC Bank Ireland's Personal Data Access Request Procedure below:

The Data Protection Acts 1988 - 2018 (the “Data Protection Acts”) lay down strict rules about the way in which personal data (including special categories of personal data) are collected, accessed, used and disclosed. The Data Protection Acts also permit individuals to access their personal data on request, and confer on individuals the right to have their personal data amended if found to be incorrect.

Inquiries about this Access Request Procedure should be made to Rights Management Requests, KBC Bank Ireland plc, Sandwith Street, Dublin 2.

Purpose of this policy

This document outlines KBC Bank Ireland’s Access Request Procedure to help ensure that we comply with the access request provisions of the Data Protection Acts.

Procedures

(i) Making an Access Request

Under the Data Protection Acts, you may receive a copy of your personal data held by KBC Bank Ireland plc on request.

In order to respond to your request we require you to:

1. Download the Access Request Form here (pdf, 46 KB)

2. Complete, sign and date the Access Request Form*. Please be as specific as possible about the information you wish to access;

3. Post the Access Request Form to Rights Management Requests, KBC Bank Ireland plc, Sandwith Street, Dublin 2 or email a copy of the completed signed form to RightsManagement@kbc.ie

*If you cannot download the Access Request Form from the internet please telephone our Customer Services Department on 1800 93 92 44 who will arrange to post this form to you or write a letter to Rights Managment Requests, KBC Bank Ireland plc, Sandwith Street, Dublin 2 requesting your personal data.

(ii) Responding to your Access Request

Once we have received your fully completed Access Request Form or letter we shall respond to you within the statutory period of thirty (30) days.

If you are not satisfied with the outcome of your access request you are entitled to make a complaint to the Data Protection Commissioner who may investigate the matter for you. The Data Protection Commission website contains useful information on access requests and other data protection issues at www.dataprotection.ie.

This Access Request Procedure is supplemented (and may be amended) by specific policies and procedures of KBC Bank Ireland plc.