• How can I update my address?

• How can I reduce my fees and charges?

• Information on CRS and FATCA for Personal Banking Customers

• Who do I contact if I have a problem using my debit card?

• What if I forget my PIN?

• What is the difference between a standing order and a direct debit and how each can be cancelled?

• Can I get a cheque and how much will this cost?

• Can I access cash?

• How do I set up my KBC Online Banking?

• I have changed/lost my phone how do I reactivate my mobile banking?

• Can I transfer foreign currency into my KBC Current Account?

• When are SEPA payments processed?

• What is SEPA?

• What is Priceless Ireland?

• What happens if I do not recognise a transaction on my account?

• What is the Statement of Fees?

• Can I order a copy of my Statement of Fees?

• Will the Statement of Fees change the way fees will be charged on my account?

• Why are you sending this to me?

• What time period does the Statement of Fees cover?