When will these changes take place?
These changes will take place on December 5th 2020. Dundrum, Greystones, Nass and Kilkenny Hubs will remain open as usual until this date. The existing Swords Hub will move to the Pavilions Shopping Centre in early 2021, and will operate on a 7 day week basis with longer opening hours.
How can customers continue to bank with KBC?
You can continue to access all of our services over the phone with our contact centre team from 8am to 11pm 365 days a year as well as through our mobile app or online banking 24/7. You can also visit any of our other Hubs a full list of all KBC Hub locations can be found here.
How will these changes impact a product application that I have in progress?
Up until December 5th all of your questions or any of your existing open applications will be served in your current Hub. Where you have an application in progress with us we will contact you well in advance of the 5th December and advise you of where and who your new point of contact is for your application.
Can I make a new application for a product in a Hub that is changing?
If you want to make a new application, you can still do this in your current Hub and we will contact you well in advance of the 5th December and advise you of where and who your new point of contact is for your application.
If you have any further concerns or queries please get in touch. You can phone us on 1800 93 92 44 or email firstname.lastname@example.org