Are you an existing customer and need some additional support? Check out our FAQs:
Will my repayment amount stay the same?
Yes. There will be no change to your current repayment amount.
Will my repayment date stay the same?
Yes. There will be no change to your current repayment date.
Will my standing order or direct debit transfer to Bank of Ireland?
No. You will need to set up a payment method with Bank of Ireland to repay your personal loan. Bank of Ireland will write to you with details on how to repay your personal loan by standing order.
Can I continue to make my personal loan repayments from my KBC Current Account?
For now you can continue to make payments as normal.
If my personal loan is sold to Bank of Ireland and I don’t wish to transfer will I be offered the option of switching providers?
Should you wish to switch your personal loan, you can do so by engaging with your lender of choice.
For further information please contact us on 1800 93 92 44.
You can visit the Competition and Consumer Protection Commission's website for more information (Personal loans - CCPC).
I have a discount on my KBC Personal Loan because I have a Current Account with KBC. What will happen to this discount if my Personal Loan is transferred to Bank of Ireland?
Your KBC Personal Loan will transfer to Bank of Ireland at a future date.
If your Personal Loan transfers to Bank of Ireland, your Personal Loan discount will continue to be honoured for as long as your Personal Loans remains with Bank of Ireland. You will not be required to open a Bank of Ireland Current Account to avail of the discount.
From the 1st of June 2022, if do you close your KBC Current Account, your Personal Loan Discount will be honoured by KBC Bank Ireland and by Bank of Ireland once your Personal Loan transfers.
For more information on your Current Account visit: Important Information - Current Accounts - KBC