What is a policy excess?

A policy excess is the monetary amount of a claim which is not insured. This amount will be shown on your Private Motor Schedule of Insurance and only applies to accidental damage claims unless stated otherwise.

Get in touch


You’ll get us on the phone 7 days a week from 8am to 8pm Monday to Friday and 9am to 5pm on Saturday and Sunday. So you can contact us at a time that fits around you.

Need a hand?


Check out our help centre. For everything from forms & downloads to online & mobile support, we've got it covered.