Lost/Stolen Cards

You can report a card lost or stolen and order a replacement card through the KBC app by simply tapping the card image and selecting the Lost/Stolen button.

Your replacement card will be available to use immediately in your digital wallet, or you can load the card to your digital wallet if you have not already done so.

You can also phone our 24 hour helpline on 1800 936 287 or 353 1 634 79 63

Get in touch

You’ll get us on the phone 7 days a week from 8am to 8pm Monday to Friday and 9am to 5pm on Saturday and Sunday. So you can contact us at a time that fits around you.

Need a hand?

Check out our help centre. For everything from forms & downloads to online & mobile support, we've got it covered.