Is the Statement of Fees a bill?

No, it’s not a bill and you are not being charged new fees. 

All fees and interest shown on your Statement of Fees have already been charged to your account during the Statement of Fee period.

Get in touch

You’ll get us on the phone 7 days a week from 8am to 8pm Monday to Friday and 9am to 5pm on Saturday and Sunday. So you can contact us at a time that fits around you.

Need a hand?

Check out our help centre. For everything from forms & downloads to online & mobile support, we've got it covered.