Need a Hand?
On the 3rd February 2023 the Legal Transfer was completed and legal ownership of the accounts transferred to Bank of Ireland. The day-to-day servicing of customers’ accounts will also transfer to Bank of Ireland. Customers are advised that there may be a short period where KBC continues to service customer accounts after the Legal Transfer. Bank of Ireland will be in touch with customers to confirm when the Service Transfer has completed, this will confirm when customers can contact Bank of Ireland regarding the day-to-day management of their accounts.
The following are the dates that the servicing of accounts is expected to Transfer to Bank of Ireland:
Mortgages - 3rd February 2023
Credit Cards - 9th February 2023
Loans - 13th February 2023
Deposits - 20th February 2023
We have put together some information below to help you understand what this means for you.
We understand that this has brought up many questions for customers.
We have grouped these frequently asked questions into sections so you can find the information most relevant to you.
We've put together some key information for both new and existing Mortgage Customers including some of our frequently asked questions.
We've put together some key information for both new and existing Current Account Customers, including some of our frequently asked questions.
We've put together some key information for our other products, including some of our frequently asked questions.
Changes to Services
Changes to Services
Security & Fraud
Security & Fraud
KBC Updates
