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Please read this important information

Updates for Customers

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On the 3rd February 2023 the Legal Transfer was completed and legal ownership of the accounts transferred to Bank of Ireland. The day-to-day servicing of customers’ accounts will also transfer to Bank of Ireland. Customers are advised that there may be a short period where KBC continues to service customer accounts after the Legal Transfer. Bank of Ireland will be in touch with customers to confirm when the Service Transfer has completed, this will confirm when customers can contact Bank of Ireland regarding the day-to-day management of their accounts.

The following are the dates that the servicing of accounts is expected to Transfer to Bank of Ireland:

  • Mortgages - 3rd February 2023

  • Credit Cards - 9th February 2023

  • Loans - 13th February 2023

  • Deposits - 20th February 2023

We have put together some information below to help you understand what this means for you.

General


Important Update for Customers

We understand that this has brought up many questions for customers. 

We have grouped these frequently asked questions into sections so you can find the information most relevant to you.  

General FAQs

 

Mortgages


Important Information for New & Existing Customers

We've put together some key information for both new and existing Mortgage Customers including some of our frequently asked questions. 

Current Accounts


Important Information for New & Existing Customers

We've put together some key information for both new and existing Current Account Customers, including some of our frequently asked questions.

Changes to Services Block

Changes to Services

Young man holding a red cup looking upwards with slight smile on his face.
Read about the services that will be changing as we prepare for the smooth transfer of some accounts to Bank of Ireland.

Changes to Services

Read about the services that will be changing as we prepare for the smooth transfer of some accounts to Bank of Ireland.

Fraud Awareness

Security & Fraud

Security & Fraud
At KBC Bank Ireland we are committed to protecting our customers from fraud and other online security threats.

Security & Fraud

At KBC Bank Ireland we are committed to protecting our customers from fraud and other online security threats.

Managing your debt


We know that anyone can get into financial difficulty, often unexpectedly. Find the support you need.
 

Supporting customers


We've put together some key information for Current Account Customers, including some of our frequently asked questions

Security & Fraud


At KBC Bank Ireland we are committed to protecting our customers from fraud and other online security threats.